What is Emotional Intelligence?
Emotional intelligence is the capacity for effectively recognizing and managing
our own emotions and those of others. Emotions have the potential to get in the
way of our most important business and personal relationships. Some very intelligent
people walk blindly through the realms of human emotion and interaction,
stumbling along a path of reason without sensitivity, and mind without heart.
According to John Cotter of Harvard Business School, 'because of the furious pace
of change in business today, difficult to manage relationships sabotage more business
than anything else – it is not a question of strategy that gets us into trouble,
it is a question of emotions’.
Formalized Assessment Tools: 360 Analysis
Finding ways to constantly improve performance is a hallmark of highly effective
individuals and organizations. Creating opportunities for managers and sales professionals
to receive accurate and relevant feedback is crucial to this process. Unfortunately,
in a busy organization, people are often feedback starved. Why?
-
Individuals become so caught up in day-to-day pressure and responsibilities
that they miss the cues from others that are part of ongoing feedback, and
over time an individual’s own view of him or herself can often become narrow
and biased.
-
Research is clear that feedback solely ‘from above’ does not paint an accurate
or relevant picture of performance and behavior. The ‘boss’ does not always
see what other team members see.
360 feedback is a method of systematically collecting opinions about an individual’s
performance from a wide variety of sources to offer a more complete, unbiased
picture.
IHHP's EI360™
What does the EI360™ provide?
The EI360™ is a fully web-enabled, multi-rater tool that offers a powerful way
to assess individual strengths and developmental needs in the core competencies
of emotional intelligence. It can also diagnose emotional intelligence at the
team level. The reports that this tool delivers are:
1. EI360™ Feedback report
This report summarizes the key multi-rater assessment data from co-workers (manager,
peer, direct report, key client) as well as family members and friends. It allows
your clients to:
-
Gauge their level of emotional intelligence;
-
Compare their self-perception with that of others;
-
Better understand how their behavior positively or negatively affects performance;
and,
- Alert them to potential derailers.
2. Team EI Profile
The team profile provides data on emotional intelligence at the team level.
This can be a very powerful method to diagnose developmental areas
within a team and help build the team competencies that drive performance.
3. EQ Climate Snapshot
The EI360™ has been uniquely developed to gauge the level of emotional intelligence
present within the climate in which the individual and team are working in. This
provides you, as the facilitator, and your client a deeper insight into the climate
and conditions that reinforce current behavior.
If you want to know more about this tool, or have questions, please contact
us at 1-877-264-IHHP (4447) or
inquiries@ihhp.com
http://www.ihhp.com